We can help you if:

If you have had a floor fitted that has developed a fault or if you have experienced a flood at your home.

If you are unsure whether poor installation or a mismanufactured product has caused the problem with your hardwood flooring, you may require an independent third party report to determine the fault. Our specialists can identify and in turn resolve moisture problems, screading/sub floor problems.

At Bespoke Home & Flooring we offer an independent inspection service for you to determine and help resolve the problems.

 Our Inspector will:

1. Perform an on site inspection
2. Obtain a chronological history of the flooring installation
3. List detailed observations of the problem areas
4. Identify moisture problems screading/sub-floor problems
5. Establish if it is a product fault or a fitting fault or any other external factors that may have caused the issues with the flooring.

Provide a comprehensive report detailing:

1. Job site description
2. Product description
3. Detail of complaint/problem
4. Claim history
5. Applicable Industry and/or manufacturer standards
6. Identification of responsible party

We supply reports for insurance companies and commercial sites, or private individuals that will allow you to verify who's at fault - the manufacturer, the fitter or the product itself.

Call us now on 0121 745 7888 or 07960 878319 to discuss our service in more detail, or alternatively to arrange a site inspection.